Caitlin Ennis

Episode 370: On Crisis Care in a Changing World with Jessica Ferne

March 16th, 2026  |  Season 4  |  53 mins 56 secs

crisis care, crisis response, international women's day

In this episode, Caitlin and Lexie sit down with Jessica Ferne, Executive Director of the Distress Centre of Ottawa and Region, for a conversation on leadership, accessibility, and the evolving landscape of crisis response. Jessica shares her vision for DCOR, what it means to work with her team through transformation, and how innovation, funding pressures, and emerging technologies like AI are reshaping the way distress centres operate.