Archived Episode: A Professional Approach to Report Writing for Clients

In this archived episode, we are revisiting a presentation by Lynn Brewin, Learning and Development Coordinator for Distress Centres Ontario, you will learn strategies to keep in mind when writing a call report. She will review the difference between subjective and objective writing and how to write without making judgmental statements. Quality report writing reflects your level of professionalism; it is testament of how well you perform as a call responder.

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