DCO Discourse...

Episode 345: On How Crisis Lines Can Better Support Queer Callers

August 11th, 2025  |  39 mins 43 secs

on how can crisis lines better support queer callers?

In this powerful episode of DCO Discourse, Vijay talks with master's student Tristan, Dr. Monica Sesma-Vazquez, and Dr. Tara Collins, academic researchers involved in a study looking at queer callers in crisis line settings.
The discussion focused on the challenges faced by queer service users in crisis lines, highlighting the significant mental health disparities within the LGBTQ+ community. Tara and Tristan shared alarming statistics, such as 27% of LGBTQ+ youth experiencing major depressive episodes and 40% having lifetime suicide ideation, while emphasizing the impact of discrimination and the importance of gender-affirming care. Monica noted that while statistics are crucial for strategic decisions, they cannot fully capture the callers lived experiences, and the team aims to use these numbers to transform crisis response by addressing the underlying social conditions. The conversation also touched on the politicization of LGBTQ+ issues, which can hinder support and implementation of effective interventions.
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